Legal

Distance Sales Agreement

Last updated: August 2026

This Distance Sales Agreement (the 'Agreement') governs the rights and obligations of the parties regarding transfer and tour services purchased electronically via the GET4S platform, in accordance with Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts. The BUYER acknowledges having read, understood and electronically approved all terms of this Agreement before the payment step. In case of any discrepancy, the Turkish version prevails.

01Article 1 — Seller / Service Provider Details

Company: BİZZ TURİZM TAŞIMACILIK EMLAK TİCARET LİMİTED ŞİRKETİ ("GET4S")

Address: Cumhuriyet Mah. 503 (CMH) Sk. No: 14 İç Kapı No: 25 Fethiye / Muğla, Türkiye

Phone: +90 543 355 3482

E-mail: info@get4s.com

Website: www.get4s.com

02Article 2 — Buyer (Consumer) Details

The BUYER under this Agreement is the person who provides their name, contact and payment details on the reservation form. The BUYER declares that the information given at the time of booking is accurate and up to date, and accepts sole responsibility for any consequences arising from incorrect or incomplete information. The reservation confirmation is sent electronically to the e-mail address provided by the BUYER.

03Article 3 — Subject of the Agreement

The subject of this Agreement is to determine, in accordance with applicable legislation, the rights and obligations of the parties regarding the sale and performance of the airport transfer, VIP transfer and tour services ordered electronically by the BUYER via the GET4S platform, whose characteristics and price are stated in the reservation summary.

04Article 4 — Service Characteristics and Payment

The type, route, date and time, vehicle class, number of passengers, extra services and total price including taxes are stated in the reservation summary and confirmation e-mail. Unless otherwise indicated, displayed prices are shown in the selected currency and include taxes. Payment may be made by credit/debit card via a secure payment infrastructure, by bank transfer/EFT, or through other payment methods offered by GET4S. Card details are not stored by GET4S; payment transactions are carried out through licensed payment institutions.

05Article 5 — General Provisions

The BUYER acknowledges having obtained and electronically confirmed the preliminary information regarding the essential characteristics of the service, the sale price, the payment method and performance. GET4S is responsible for performing the service in conformity with the Agreement, safely and with the necessary vehicle, equipment and authorised driver. GET4S bears no liability where the BUYER is not present at the agreed meeting point/time or provides incorrect flight/address information.

06Article 6 — Performance and Delivery

The service is performed on the date and time and along the route specified in the reservation. For airport transfers with flight tracking, the meeting time may be reasonably adjusted according to the actual landing time of the flight. Before performance, GET4S contacts the BUYER by e-mail, phone or WhatsApp to share the driver and meeting details.

07Article 7 — Right of Withdrawal and Its Exceptions

Pursuant to Article 15 of the Regulation on Distance Contracts, carriage services and leisure services that must be provided on a specific date or period are among the exceptions to the right of withdrawal. Therefore, the BUYER does not have a 14-day right of withdrawal for date/time-bound transfer and tour services. Nevertheless, the following cancellation and refund terms apply in favour of the BUYER.

08Article 8 — Cancellation, Change and Refund Terms

For cancellations made at least 24 hours before the service start time, the BUYER may request a full refund of the amount paid. For cancellations made less than 24 hours before the start time, or in case of no-show at the meeting point, no refund may be granted. Requests to change the date, time or route are assessed free of charge, subject to availability and any price difference. Approved refunds are made using the same method as the original payment, within the processes of the relevant bank/payment institution (generally within 14 days).

09Article 9 — Force Majeure

In cases of force majeure beyond the parties' control — such as natural disasters, adverse weather, road or flight closures, strikes, epidemics and decisions of official authorities — where performance of the service becomes impossible, GET4S offers an alternative date/time or refunds the amount paid to the BUYER. In such cases GET4S has no further compensation obligation.

10Article 10 — Protection of Personal Data

The BUYER's personal data is processed solely for the performance of the service and the fulfilment of legal obligations, within the framework of Turkish Law No. 6698 on the Protection of Personal Data (KVKK) and the GET4S Privacy Policy. For details, please see the Privacy and KVKK notice.

11Article 11 — Resolution of Disputes

For disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts at the BUYER's place of residence or the place of performance of the service shall have jurisdiction, within the monetary limits announced by the Ministry of Trade.

12Article 12 — Entry into Force

By confirming the payment step on the GET4S platform, the BUYER declares having read, understood and accepted all articles of this Agreement. The Agreement enters into force when it is electronically approved by the BUYER and the payment is completed.

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